Our Identity Verification Services
Our identity verification services are provided by solicitors who will not only guide you through the process, but who also bring a wealth of experience in real estate matters, whether for individual applications or larger volume commercial matters.
Supported by the latest technology, a large-scale pool of IT expertise and robust case management systems, you can be assured that your online verification experience will be handled with diligence, efficiency and care.
Our verification services cover completion of the government’s ID1 and ID2 forms, used to verify the identity of individuals and corporate bodies. The Land Registry introduced the ID5 form on the 4th May 2020 to allow solicitors to certify ID when being confirmed over a video call in response to the covid-19 pandemic. The ID5 form is completed by our solicitor following the verification appointment. This means the service is fast, covid secure and will continue to be a more effective and preferable solution for those engaged in property transactions.
For Individuals
Our service allows you to verify your ID at a time that suits you, wherever you may be and for a simple fixed fee. Get matters moving by arranging a video call and avoid unnecessary delays, potentially inconvenient appointment times and additional cost.
For Businesses
If your company is buying property, arranging transfers, the deeds for appointment or retirement of trustees, our service can provide a prompt and efficient solution to verify the identity of a corporate body which includes all appropriate company and background checks.
Frequently Asked Questions
The government has set out clear requirements for the ID you will need to bring to appointments. These include either one of the following:
- Current valid full passport – Stating the country of issue and number of the passport:
- Current photocard driving licence (not a provisional licence)
- Current Biometric Residence Permit issued by the UK Home Office to a non-UK national resident in the UK – State the number of the permit
Or two of the following (but no more than one of each type):
- Credit card bearing the Mastercard or Visa logo, an American Express or Diners Club card, or a debit or multi-function card bearing the Maestro or Visa logo (issued in the United Kingdom supported by an account statement less than three months old
- Utility bill less than three months old
- Council tax bill for the current year
- Council rent book showing the rent paid for the last three months
- Mortgage statement for the mortgage accounting year just ended
- Current firearm or shotgun certificate
Our services are highly competitive. Verifying an individual costs £120 and corporate verification costs £150 – both prices are inclusive of VAT and include all supporting checks, documentation and administration.
When booking a personal appointment, you can pay using Visa, Mastercard or American Express. For business verification, you will be asked to make sure that you enter the name of the cardholder and whether the card is for a named individual or business account.
Personal appointments can take between 30 to 45 minutes on average. Business appointments can take up to an hour, however this may vary given the nature and volume of the requirement.
Yes. Our services are accessible and optimised to work across a range of devices and operating systems. Before booking, check that you can download and access video software such as zoom. Visit our Services page for further support.
Yes. You will receive a text and email to confirm your appointment and a reminder closer to the time and date. Remember, to make sure you enter the appointment in your diary and calendar!
Once processed, documents are securely returned via Royal Mail first class post.
We have a 24-hour cancellation policy. If you miss your appointment, or cancel with less than 24 hours’ notice, you will be charged the full price of your appointment. Please also refer to our Terms of Business on our Service page.
Please contact us directly or complete our enquiry form if you would like to arrange verification for more than one, or multiple, matters. We’ll contact you to discuss your requirements and make arrangements to accommodate your needs.
We advise that our customers are able to access a strong and stable internet connection prior to the appointment. In the event of connection being lost or dropping out, please contact us with your booking reference in order to investigate or rearrange your session if needed.
We would be happy to discuss any special requirements you may have and any questions about the services and how they work. In the first instance, please visit the contact us page, complete and submit an enquiry form and we’ll contact you to discuss, or if you prefer, please feel free to call us directly.
